Privacy policy
This Privacy Policy describes how precisiongeek.eu (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".
Device information
- Information collected: web browser version, IP address, time zone, cookie information, pages and products viewed, search terms, and how you interact with the Site.
- Purpose: to load the Site accurately and to perform analytics on Site usage to optimise our Site.
- Source: collected automatically when you access our Site using cookies, log files, and pixels.
- Shared with: Shopify (our store processor).
Order information
- Information collected: name, billing address, shipping address, payment information (credit/debit card details), email address, and phone number.
- Purpose: to fulfil our contract with you — processing payment, arranging shipping, issuing order confirmations and invoices, communicating with you, and screening for fraud.
- Source: collected directly from you at checkout.
- Shared with: Shopify, UPS (for shipments to the USA), Poczta Polska (for other international shipments).
Customer support information
- Information collected: name, email address, order details, and any additional information you provide when contacting us.
- Purpose: to provide customer support and resolve enquiries.
- Source: collected directly from you via email.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use UPS and Poczta Polska to fulfil and deliver your orders. Your name and delivery address are shared with the relevant carrier.
- We may share your Personal Information to comply with applicable laws and regulations, or to respond to a lawful request from authorities.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers where you have consented to receive such communications.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following lawful bases:
- Your consent
- The performance of the contract between you and the Site
- Compliance with our legal obligations
- Our legitimate interests, which do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your Rights' section below.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you. Our processor Shopify uses limited automated decision-making to prevent fraud, including temporary denylisting of IP addresses and credit cards associated with repeated failed transactions.
Your Rights
If you are a resident of the EEA or the United Kingdom, you have the right to:
- Access the Personal Information we hold about you
- Request correction or update of your Personal Information
- Request erasure of your Personal Information
- Port your data to a new service
- Object to processing of your Personal Information
To exercise any of these rights, please contact us using the details below.
Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, and analytics cookies to improve your browsing experience and understand how the Site is used.
Cookies necessary for the functioning of the store:
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and analytics:
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may negatively impact your experience on our Site.
Do Not Track
Because there is no consistent industry standard for responding to "Do Not Track" browser signals, we do not alter our data collection practices when such a signal is detected.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The date at the top of this page indicates when it was last updated.
Contact
For questions about this Privacy Policy, to exercise your data rights, or to make a complaint, please contact us:
MAAD Precision Engineering Ltd – PrecisionGeek®
📧 sales@precisiongeek.co.uk
🏢 8 Larch Road, Partington, Manchester, M31 4LQ, United Kingdom
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. In the UK: https://ico.org.uk/make-a-complaint/. In the EU, please contact your local data protection authority.